Shipping policy

Shipping  

  • Once your order has been dispatched, you will receive a tracking number to monitor its progress. 

  • Customs duties, taxes, and import fees may apply for international orders and are the responsibility of the customer. 

If you have any questions about your order or our pre-order process, please don’t hesitate to contact our customer service team. 

Domestic Shipping (Australia) 

  • Standard Shipping: Delivered within 3-5 business days on orders under $350 AUD
    $9.95 AUD flat rate

  • Express Shipping: Delivered within 1-3 business days on orders over $350 AUD
    $14.95

  • Complimentary Express Shipping: Delivered within 1–3 business days on all orders over $350 AUD

International Shipping 

  • Standard International Shipping: Delivered within up to 7 business days, depending on the destination. 
    $29 AUD flat rate

  • Express International Shipping: Delivered within up to 3–6 business days, for an additional fee. 
    $39 AUD flat rate

  • Complimentary international shipping is available on orders over $600 AUD